Terms & Conditions
Welcome to Divas Hair Store!
These terms and conditions govern your use of our website and the purchase of products. By accessing this site or placing an order, you agree to the following terms.
Please read carefully.
1. Orders & Payments
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All orders are subject to availability and confirmation of payment.
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We accept major credit cards, PayPal, and Shopify Payments.
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Prices are listed in USD and may be subject to tax based on location.
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Order processing time: 1–3 business days before shipping.
2. Shipping
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Shipping times vary based on product and location (typically 5–12 business days).
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We are not responsible for delays due to customs, weather, or courier issues.
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Once shipped, tracking information will be emailed to you.
3. Returns & Exchanges
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Due to hygiene reasons, wigs and hair bundles are non-returnable unless defective.
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Please inspect your order upon delivery. If the item is defective or damaged, contact us within 48 hours.
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We do not offer refunds for buyer’s remorse or incorrect orders placed by the customer.
4. Prohibited Uses
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Misuse of our website, including copying content or images without permission, is prohibited.
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Fraudulent chargebacks or false claims may result in permanent bans and legal action.
5. Contact & Support
Questions about these terms?
Contact us anytime at support@divashairstore.com
We’re here to help!